Frequently Asked Questions

What are your candles made out of? Are they scented?

  • we use our own unique blend of natural soy wax and beeswax
  • unscented but has a light natural scent from the soy wax 

How big is each candle? Do you have different sizes?

  • 6 inch tall baby
  • one size only

How much is shipping and where do you ship to?

  • please use the calculator at checkout to see what shipping rates apply to you
  • we currently ship in Canada, USA and certain European countries such as: United Kingdom, Netherlands, France, and Germany 
  • read our shipping policy for more information

If I live in Toronto, can I pick up?

  • yes! if you want to choose local pick up (also the fastest option), please select 'pick up' during check out.
  • we are located in Toronto by Danforth and Broadview (must confirm a pick up time with us prior to pick up)

How long does each candle burn for?

  • approx. 1 hour burn-time
  • make sure you you use a saucer or dish to collect the wax drips!

What is this white looking residue that I see on my candle? Will it affect my candle?

  • this is something called frosting! it can naturally occur with pure soy wax
  • it will not affect how the candle burns and (we think) it gives a unique touch to each dick candle :)

Why do you say "hues may vary"?

  • we hand-dye each batch so there may be slight variations between photos and the new batches

Do you make custom orders?

  • send us an email if you're interested in a custom order and we'll see if we can accommodate!

Do you take wholesale orders?

  • yes, we do! please send us an email with your order request and we'll provide a custom quote
  • minimum wholesale order of 20 candles 

Do you accept refunds or returns?

  • all candles are final sale. however, if you receive your candles broken, please email us at torontodickcandles@gmail.com with your concerns and make sure to include photos. 

Who's dick is it?

  • none of your business ;)